Announces Sales

Acceleration Platform RevenueGrid

Privacy and Security

We are continuously highly focused on security and privacy of your information. That’s why we perform security reviews on every phase of product development, from design to deployment; conduct peer reviews and automated tests; ensure physical security of certified data centers; go through independent audits and comply with international data privacy regulations.


  • No data storing
    We never store any of your Salesforce, Exchange, or Google data, like contacts, emails, and so on.
  • GDPR
    SmartCloud Connect is compliant with the EU General Data Protection Regulation.
  • Secure by Design
    SmartCloud Connect’s design, implementation and maintenance processes are tailored to guarantee customer data security and privacy.


  • SSO
    We support any Single Sign-On that our customer uses for Salesforce, Microsoft Office 365 and Google accounts access to minimize risks of password cracking.
  • OAuth 2.0
    We support OAUTH 2.0 flow for user authorization to Salesforce, Microsoft Office 365 and Google accounts, and do not store user credentials.
  • Access Control
    SmartCloud Connect’s design, implementation and maintenance processes are tailored to guarantee customer data security and privacy.
  • Tenant Isolation
    SmartCloud Connect can be deployed in multi-tenant mode where customer configuration and data is logically separated on application and database level. Also, it can be deployed in private tenant configuration where customer data is physically separate from any other data.
  • ISO 27001
    We undergo annual independent audit to certify SmartCloud Connect with ISO 27001 Certificate.
  • External Penetration testing
    Reputable external entity performs penetration testing twice a year.

Data Protection

  • Access to data
    Access to data is performed through registered applications on Salesforce and Office 365.
  • In-transit encryption
    Information exchange and user interactions are encrypted with SSL.
  • At rest encryption
    Configuration data is encrypted at rest on physical database level.
  • Secrets handling
    Secrets (tokens, passwords) are encrypted on application level using keys stored separately from DB. APIs are built in a way where secrets never leave our perimeter.
  • Data backup and point-in-time restore
    Configuration data is continuously backed-up; it exists in multiple copies with ability to do point-in-time restore.
  • Data isolation
    Synchronization data for different users is physically isolated, which guarantees information cannot leak between users.


  • Data centers
    SmartCloud Connect is hosted in Microsoft Azure data centers.
  • Security Updates
    SmartCloud Connect operates as managed cloud solution which includes automatic updates and security patches.
  • Firewalls and network access
    We run the service in secure network with limited and audited external access.
  • Monitoring
    SmartCloud Connect instances are constantly monitored for availability and errors to ensure highly available and reliable service.

Dedicated to security

  • Our security team is constantly working on improving security and privacy of your information.
  • If you have any questions about the way your information is protected or about any other security matter, please get in touch with us via [email protected]